Returns and Refunds Policy

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Returns and Refunds Policy

Thank you for shopping at PetBedsDirect.

Please read this policy carefully. This is the Return and Refund Policy of PetBedsDirect.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 0161 624 0156
  • By email: sales@petbedsdirect.co.uk
  • By visiting this page on our website: http://petbedsdirect.co.uk/contact-us/

Cancelling goods and services

  • Your right to cancel an order for goods made at a distance starts when you receive the goods and lasts for 14 days
  • Your right to cancel a service made at a distance starts the moment you enter into the contract and lasts 14 days
  • If you want to download digital content within the 14 day cancellation period you must agree to waive your cancellation rights
  • Companies are not allowed to charge you for items they put in your online shopping basket or that you have bought as a result of a pre-ticked box